Manufacturer of hospital-grade medical equipment

The dealer portal built for medical equipment distributors

Order genuine equipment and parts, track every shipment, and manage warranty claims, all in one portal built for our authorized dealers.

portal.emeraldmedical.com
Product CatalogDealer Pricing
Upload Purchase Order

Features

Everything your dealership needs, in one place

Real-Time Ordering

Browse our full equipment and parts catalog with live stock status and your dealer pricing tier applied.

Instant PO Upload

Drop in a purchase order document and let it auto-populate your cart in seconds, no manual entry.

Tiered Dealer Pricing

Your negotiated pricing is applied automatically across products, replacement parts, and kits.

Live Order Tracking

Follow every order from confirmation to delivery, with tracking numbers and real-time status.

Warranty & RMA Management

Submit warranty claims and returns by model and serial number, and track them through resolution.

Team Permissions

Invite your staff and control exactly what each member can view, purchase, or manage.

01

See your account at a glance

Your dashboard surfaces open orders, pending invoices, and support activity the moment you log in.

12

Open Orders

3

Pending Invoices

2

Active Tickets

portal.emeraldmedical.com
Welcome back, Acme Medical

12

Open Orders

3

Pending Invoices

2

Active Tickets

Recent Activity

PO-10517 confirmed2h ago
Invoice #4821 paid5h ago
Ticket #892 replied1d ago
02

Order equipment and parts in seconds

A clean, fast catalog of our medical equipment and replacement parts, with your dealer pricing already applied.

Real-time stockDealer pricingPO uploadKits & bundles
portal.emeraldmedical.com
Product CatalogDealer Pricing
Upload Purchase Order
portal.emeraldmedical.com
Replacement Parts
Search parts...
03

Find the exact replacement part, fast

Look up parts by model number and get accurate compatibility and dealer pricing instantly.

Search by model number, part number, or name
Compatibility verified against our full equipment database
Your dealer pricing tier applied automatically
04

Track every order, live

Every purchase order, shipment, and payment status visible in real time.

portal.emeraldmedical.com
Recent Orders4 of 128

Hospital Bed HB-200

PO-10482

$1,842.00Delivered

Bariatric Patient Lift

PO-10491

$2,315.50Shipped

Wound Care Supply Kit

PO-10503

$486.20Processing

Overbed Table Deluxe

PO-10517

$318.75Confirmed
05

Support & warranty, resolved quickly

Open tickets, submit warranty and RMA requests, and chat with our team.

portal.emeraldmedical.com
Support Tickets

HB-200 motor replacement

#892

Waiting on you

Warranty claim, serial 88213

#887

In Progress

RMA for Overbed Table

#874

Resolved
Which model needs the part replaced?
HB-200, serial 88213
06

Manage your team's access

Invite staff and control exactly what each member can view, purchase, or manage.

portal.emeraldmedical.com
Team Members
+ Invite
JD

Jamie Diaz

jamie@acmemedical.com

Owner
TR

Tom Reyes

tom@acmemedical.com

Purchasing
SK

Sara Kim

sara@acmemedical.com

Support
07

Account settings, all in one place

Manage notifications, payment methods, and shipping defaults from one screen.

portal.emeraldmedical.com
Account Settings

Email Notifications

Order confirmations
Shipping & tracking updates
Payment due reminders

Visa ending in 4242

Default payment method

Ready to become a dealer?

Apply today and get access to genuine equipment and parts, dealer pricing, and dedicated support.